HGV defect reporting app for UK fleets.
HauliK turns failed vehicle and trailer check items into structured defect records for authorised office review. Keep severity and notes with the issue, with one optional photo supporting the completed check, then record acknowledgement, repair detail, resolution and separate VOR or return-to-service decisions. HauliK organises the evidence; the operator remains responsible for roadworthiness.
HauliK records and surfaces defects. VOR and roadworthiness decisions remain authorised human responsibilities. They are not automated.
Digital defect reporting for vehicles and trailers
Turn issues found on a walkaround check into structured defect records the office can review, instead of scribbled sheets and chat messages that are easy to lose.
Failed check items become defects
When a driver records a check item as failed, it can create a defect record, so issues found on a walkaround check are captured rather than left in a verbal handover.
See digital walkaround checksVehicle and trailer defect records
Defects can be recorded against vehicles and trailers, keeping each issue attached to the asset it affects.
Severity, notes and photo evidence
Drivers can add severity, notes and photo evidence where provided, giving the office more than a single line to work from when reviewing a defect.
Office review and repair workflow
Authorised office users can acknowledge a defect, move it into repair and resolve it with repair details retained on the record.
See the office dashboardMajor and dangerous defect visibility
Severity helps surface major or dangerous defects for attention. Acting on a defect, including any roadworthiness decision, remains an authorised human responsibility.
Repair and return-to-service history
Defect, repair, VOR and return-to-service actions remain in the asset history for authorised review.
See O-licence record supportFrom a failed check to a reviewed record
A failed walkaround item can become a defect record. The office reviews it, and any decision to take the vehicle off the road stays an authorised human action.
- 01
Driver finds an issue
During a digital walkaround check, the driver records a check item as failed in the app.
- 02
Defect is recorded
A defect record can be created with severity, notes and photo evidence where provided.
- 03
Office reviews and repairs it
Authorised users can acknowledge the defect, record repair progress and retain the repair detail when it is resolved.
- 04
VOR and return to service stay authorised
Taking an asset off the road and returning it to service are separate authorised decisions recorded in HauliK. They are not applied automatically.
Why paper defect sheets and chat messages are risky
A defect noted on a paper sheet or in a chat message is easy to miss, hard to find later, and difficult to prove was actioned. Structured defect records keep the issue, its severity and its evidence together where the office can act on them.
Issues are not lost
A recorded defect is visible to the office rather than buried in a chat thread or a glovebox.
Evidence is attached
Severity, notes and photos where provided stay with the defect and the asset it affects.
Responsibility stays clear
HauliK records and surfaces defects; rectification and VOR decisions remain with the operator.
How defect reporting is included
HauliK is priced per vehicle. Defect reporting sits alongside digital walkaround checks on every plan, with full access during the 14-day trial.
Defect reporting included
Digital walkaround checks and defect reporting are available on every plan, including during the 14-day trial.
Notes, severity and check evidence
Severity and notes are kept with the failed answer. Where provided, one optional photo supports the completed check rather than an individual item.
VOR stays with the operator
Vehicle Off Road is a separate authorised decision recorded in HauliK. Defects are not automatically turned into VOR, closed, escalated or fixed on their own.
Vehicle defect reporting questions
- What is a vehicle defect reporting app?
- It is a way for drivers to record vehicle and trailer defects digitally instead of on paper. In HauliK, failed walkaround check items can create defect records with severity and notes, while one optional photo can support the completed check for authorised office review.
- How are defects raised in HauliK?
- Defects are typically raised when a driver records a check item as failed during a digital walkaround check. That can create a defect record against the relevant vehicle or trailer. Advisory responses do not automatically become defects.
- Does HauliK put a vehicle off the road automatically?
- No. Vehicle Off Road (VOR) is a separate authorised decision made by the operator and recorded in HauliK. Defects are not automatically converted into VOR, escalated or closed without a person acting on them.
- Can the office review defect history?
- Yes. Defect records form part of your retained history, giving an audit trail authorised office users can review in the dashboard and refer back to when records are requested.
- Is HauliK DVSA-approved or does it guarantee compliance?
- No. HauliK supports DVSA-aligned record-keeping but is not DVSA-approved and does not guarantee compliance. Operators remain responsible for roadworthiness decisions, defect rectification and their own compliance.
Turn failed checks into defect records the office can act on
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